Getting started
Open Workspace, choose a tool, and begin with one clear task. Catcher is for collecting material; Notes is for organizing what you want to keep.
Support
Help with Trellisy
Find the part of the product you are using and follow the relevant guidance.
Account & sign-in
Use Sign in in the header. Account preferences and appearance are available from your avatar after sign-in.
Catcher
Import a supported source, review the material, then choose an AI Note action when you want help understanding it. Keep the page open while audio or video processing is running.
Notes
Create and organize notes in your local workspace. Some visible AI and search entries are still being completed and may not perform a full action yet.
Points & Premium Access
Points and Premium Access are visible product concepts. Purchasing and activation are not available until secure payment and final product terms are ready.
Troubleshooting
Refresh the page once, confirm you are signed in when required, and keep media-processing pages open. Do not repeatedly submit the same long-running request.
Contact support
Email [email protected] with the route, source type, expected result, actual result, and a screenshot where possible.